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Terms and Conditions for a Commission

The following terms and conditions govern the commission services provided by Lucia Lovatt, trading as "Paintings by Lucia," to you, the Client. Your acceptance of these terms is implied upon payment of the deposit.


Before commencing work, the Client and Lucia Lovatt will discuss the commission details, including the requested artwork, agreed price, and approximate timeline. If necessary, a mock-up of the painting may be created using photoshop for the Client's approval before proceeding with the final artwork.


To secure a commission slot and initiate the painting process, a non-refundable 50% deposit is required from the Client. The remaining balance is to be settled upon completion of the painting, before it is delivered to the Client. Alternative payment arrangements, such as instalment payments, may be agreed upon, with the painting sent upon receipt of the final instalment.


Photo Provision

For portrait commissions, the Client must provide suitable photographs, ensuring they have the necessary permission to use them and do not violate any copyright laws.


Artwork Progress

Unless otherwise requested, Lucia Lovatt will provide one progress photograph of the artwork before final details are added. The Client may suggest alterations at this stage, with additional photos sent for approval as necessary. Progress photos may be shared on social media unless the Client specifies otherwise.


The Finished Artwork

Upon completion, a photograph of the finished painting will be sent to the Client for approval. Payment of the remaining balance confirms the Client's satisfaction with the artwork.



Artwork will typically be sent via Royal Mail second class delivery, unless an alternative arrangement is agreed upon, with any additional costs covered by the Client. Local pickup or hand delivery may be arranged for Clients in close proximity to Lucia Lovatt.



Lucia Lovatt retains copyright to the artwork created from the Client's photos. The Client may share the artwork on social media but must credit Lucia Lovatt. Reproduction or sale of pet portraits requires prior agreement. 


Termination of the Commission

If the Client terminates the commission before completion, any non-refundable deposits or instalment payments will be retained by Lucia Lovatt. In the event of communication breakdown, Lucia Lovatt may terminate the commission after issuing a warning message.


Once the Client receives the finished commission, no refunds will be offered by Lucia Lovatt.

Updated March 2024

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