Terms and Conditions for a Commission
The following terms and conditions apply to the commissions service provided by Lucia Lovatt, also known as "Paintings by Lucia" to you, the Client.
It is not necessary for the Client to have signed any document for these terms and conditions to apply.
Once the Client has paid the deposit, it is implied, they have read and accepted these terms and conditions in full.
The Agreement
The Client and Lucia Lovatt will have had a conversation out lining the commission that is requested, an agreed price and a rough timescale.
In some cases, a mock up of the painting will have to be done in photoshop. This is to ensure the Client is happy with relative sizes and arrangement of the subjects in the painting.
When the Client confirms they are happy with this mock up, painting can begin.
Payment
A 50% deposit is required from the Client to confirm a commission slot and allow painting to start. This deposit is non refundable.
The remaining balance is to be paid on completion of the painting, before the painting is given to the Client.
Payment can be made by BACS, PayPal or credit/debit card.
Photo Provision
The Client will be required to provide suitable photographs for portrait commission work to be produced. The Client must have permission to use such photographs & it is their responsibility to not breach any copyright laws.
Artwork progress
Unless the Client has requested otherwise, Lucia Lovatt will send only one photograph of the work, before the last details are added. The Client will have the opportunity to suggest any necessary alterations.
Lucia Lovatt reserves the right to share “painting in progress” photos to social media unless the Client expresses this not to be done. eg a surprise present.
The finished artwork
When the painting is finished, a photograph will be sent to the Client for approval.
The remaining money will need to be paid on completion of the painting, before it is given / sent to the Client.
Once the Client has paid the remaining money it is implied they are satisfied with the finished artwork.
Postage
Unless agreed otherwise, the painting will be sent by Royal Mail second class delivery.
If you'd like the painting to be sent by Recorded or Special Delivery, you will be required to cover the cost of this.
In some cases where the Client lives within a reasonable distance of Lucia Lovatt, the painting can be collected, or hand delivered.
Copyright
Lucia Lovatt retains the copyright to the artwork created from the Client's photo. Images of the art work can be used on websites, social media and as correspondence to potential new clients, as an example of the work she can produce.
Lucia Lovatt will not reproduce or sell copies of the artwork.
If a Client is unhappy about the artwork being displayed, they must declare this upon placing the commission.
The Client retains ownership of the artwork but must attribute Lucia Lovatt's name when sharing the artwork on social media. If the client wishes to make any reproductions of the artwork then this must be arranged through Lucia Lovatt only.
For termination of the commission
If the Client chooses to terminate the services of Lucia Lovatt, after agreeing a commission arrangement, but before the commissioned project is complete, Lucia Lovatt reserves the right to retain any non-refundable deposits paid.
If the Client cancels the commission agreement after the Artwork has been completed, Lucia Lovatt reserves the right to charge the full agreed amount of the commission.
If communication breaks down on the part of the Client for a period of 30 days (that is, the Client fails to reply to a communication from Lucia Lovatt ) Lucia Lovatt will issue a warning message.
If this warning is not replied to (and communication does not resume) with a following period of 30 days, Lucia Lovatt reserves the right to to terminate the commission.
In this event, all deposits paid will be retained by Lucia Lovatt and the commission will be cancelled.
If the Client wishes to continue the commission at a later date they will be required to request a new commission and quote, and pay a new non-refundable deposit.
Refunds
Once the client has received their finished commission, I will not offer any refunds or exchanges.